Get My Refund

What are payday lenders?

Payday loans (also known as Cash Advance Loans or Check Advance Loans) refer to a type of fast cash loan that is typically under $2000. The loan itself is known as an unsecured loan, as it does not need a security against it. Even though the loan is small, this can be risky business for the lenders and this is why they will hit them up with very high interest rates of up to 45%!! In some cases, only a recent pay slip or a centre link statement have to be provided to obtain these loans, assessments taking 60 seconds on some occasions. This alone make it very arguable that they are lending these responsibly. Correctly assessing a customer’s financial situation before you lend them money is called lending responsibly, its questionable that with these instant loans, enormous fees and super high interest rates the only ones with pockets of cash are the lenders! This can quickly send the consumer in to a downward spiral of bad debt.

Pay day loop holes, with extra fees, hidden clauses and quick easy top up’s, have allowed these companies to prey on the high risk, desperate cash poor consumers in need of a quick fix, sometimes lending from one cash loan to pay out another! It is still important to be aware that you will end up paying back way more that you borrowed in the first place.

What are payday loans’ downsides?

Payday loans are what borrowers who need quick cash and have difficulty accessing other forms of credit can utilise. However, despite the convenience of payday loans, they come with high-interest rates and fees and can be difficult for borrowers to repay, leading to a potential cycle of debt.

The downsides of payday loans include:

  • High-interest rates — Payday loans often have high-interest rates, sometimes reaching triple-digit annual percentage rates (APRs).
  • Short repayment terms — Payday loans typically have a short repayment term, which can make it difficult for borrowers to repay the loan on time and can lead to a cycle of debt.
  • Hidden fees — Some payday lenders charge hidden fees, such as processing or extension fees, which can make the loan more expensive than originally anticipated.
  • Debt trap — The high-interest rates and short repayment terms of payday loans can lead to a debt cycle for borrowers who cannot repay the loan on time.
  • Financial instability — Taking out a payday loan can contribute to financial instability by draining a borrower’s finances and leaving them with less money to cover other expenses.

Get My Refund — Australia’s #1 refund service you can count on

When it comes to irresponsible lending, Get My Refund has over 30 years of experience, with millions in premiums reclaimed for our valued customers. By filling out a quick and easy online form with us, our expert team will contact lenders on your behalf to determine if you’re entitled to a loan refund. And that’s not all! Should you qualify for a refund, we’ll submit the refund claim for you and see the whole process through from start to finish.

Track the progress of your refund claim through our online portal easier than ever. If you have any queries, read our FAQs and blog to learn more!

What is a credit license in Australia?

Australian Credit Licenses were put in place by the Australian Securities and Investments Commission to ensure the regulation of fair credit lending activities around the country. Strict penalties may apply to those who unlawfully engage in credit activities without proper licensing or authority, and without complying with the National Credit Code. To be eligible for a credit license, you must fulfil the following eligibility requirements:

  • Be a fit and proper person (or if you are a company, those responsible for managing your credit business must be fit and proper)
  • Not be subject to a banning order
  • Be a member of an external dispute resolution scheme that is approved by ASIC
  • Have adequate professional indemnity insurance
  • Show the Agency that you can comply with all of the licensing requirements
  • Provide the Agency with any information and audit reports they request
  • Submit to background checks for those involved in the business
  • Complete the required paperwork
  • Pay the license fee

Another ongoing eligibility requirement for the licensee is that they will always act in the best interest of the consumer in regards to credit assistance that they provide to them. If credit activities aren’t engaged in within 6 months of obtaining a credit license, this must be reported to ASIC.

Do you need a credit license?

If you sell credit….then yes! Any business in Australia that is involved in credit lending activities may be required to hold a current Australian Credit License or authority from a certified credit licensee.

Under the National Consumer Credit Protection Act 2009 (governed by the National Credit Code) credit activities that fall under the code include:

  • Credit contracts
  • Consumer leases
  • Provision of credit services
  • Payment obligations secured by related mortgages and guarantees

You will only be considered to be engaging in credit activities if your business conduct involves credit contracts or consumer leases, to which the National Credit Code will then apply.

Do payday lenders need a licence?

The short answer is yes BUT pay day lenders spent lots of time finding loop holes to engage sometimes without! Now, not everyone engaging in credit activities will necessarily need their own license. You could be excluded from complying with the NCC if you fall into any of the following situations:

  • If you are authorised to engage in credit activities on behalf of another licensee
  • If you are an employee or director of a licenced principle
  • If you are granted an exemption from ASIC for the licencing requirements
  • If the credit activities that you participate in are exempt from the code*

* This includes situations where there is no agreement in place

There are criminal and civil penalties imposed on those who are found to be engaging in credit activities without a credit license or contraventions of general conduct obligations, including:

The maximum monetary penalty for individuals is greater of:

  • 5,000 penalty units
  • Three times the benefit obtained and detriment avoided

The maximum monetary penalty for bodies corporate is the greater of:

  • 50,000 penalty units
  • Three times the benefit obtained and detriment avoided
  • 10% of the annual turnover for the 12-month period ending at the end of the month in which the body corporate contravened, or began to contravene, but no more than 2.5 million penalty units

If convicted of an offence, the maximum term of imprisonment is two years.

It is important for consumers to be aware that holding a credit license does not guarantee the quality of the licensee’s services, and that employees or directors of a registered licensee don’t necessarily hold licenses themselves. Let’s face it people tend to do the wrong things if they feel it may help them personally, it is always best to question, if its too good to be true it usually is!!

ASIC are cracking down on these types of loans to try separate the good from the bad, but this is all a work in progress. Be aware that during a pandemic is perfect breeding ground for more of these companies to pretend they have a solution for consumers hardship, when in fact they will be creating more financial burdens. There are better ways you can get help and manage your debt, by talking to your current provider or financier to reduce outgoings or visiting the Government ‘s MoneySmart Website for more options.

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We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if you loan is still current or has been paid out already.

We're experts in reclaiming back money on mis-sold junk insurance, irresponsible lending and superannuation fees.
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