About Us

The Get My Refund team has a large amount of experience internationally and locally in the finance and insurance industry. Not only has this given the team the knowledge and the skills to see how and where you have been mis-sold these add on insurances and loans and the potential refund due to you, but also a first-hand experience of the predatory actions of these industries towards vulnerable consumers.

COVID-19 has been a challenging time for many Australians and over this period we have seen a high volume of people seeking out opportunities to reclaim money that’s rightfully theirs.  We have been very successful helping individuals, couples and families to claim back money owed to them, that they never knew existed.  Our refund team pride themselves on their success rates and are never deterred by push back from banks and insurance companies.

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold. This applies to all loans, whether current or paid out any time.

Incentives for sales staff to close deals has caused major problems in our financial sector. It has encouraged dishonest practises and the sale of insurance and lending products to anyone at any opportunity without taking into account what each customer actually needed and whether the policy was of any benefit at all to the consumer.

This had led to consumers having insurance products on their loan that offer no benefit at a very high cost.

Have you been a victim of high pressure sales of loans and insurance add-ons, when making a purchase for a car, home, personal loan or credit card?

Not all sales are high pressure. Millions of consumers may not realise that these add on insurances have been included into their loan products. 

If you are in this situation then you may be entitled to a refund of these add on insurances, or even the loan itself!

Get My Refund analyses what you have been sold and if it was sold correctly. We then check what you are owed as a refund and handle all the refund claim management on your behalf.

Get My Refund is the pioneer of refunds from loan and insurance mis-selling practises in Australia. We care for consumers who have been misled and we are here to help. We are taking a stand not to allow this to happen anymore, and if there is a refund owed we will find it. 

Australia’s leading Consumer Remediation Service!

Our Founder

Carly Woods is the Founder of Get My Refund.

Carly is the ultimate poacher-turned-gamekeeper. She has many years’ experience in the finance and insurance industry and established Get My Refund as she saw first-hand the perfect storm created when banks and insurance companies are incentivised to mis-sell to consumers with a lack of financial knowledge.

With experience in the UK where the refund and compensation sector is many years old and billions of pounds of refunds have been out, Carly felt that Australian banks, financial institutions and insurance companies must also be held accountable for the same practises, now outlawed in the UK. 

Carly established Get My Refund to seek justice for Australian consumers and empower them with the knowledge to prevent this, or anything similar from ever happening again.   

This nascent industry has already paid out millions but Carly sees this is a drop in the ocean of refunds available to consumers.