ANZ Class Action

ANZ CCI Insurance Refund

In February 2020, a class action was filed against QBE insurance, OnePath General Insurance, OnePath Life, and Australia and New Zealand Banking Group (ANZ) alleging that the companies sold worthless add-on insurance through ANZ credit cards or personal loans. The suit maintains that members of the class action were sold various products while having been led to believe that said products were valuable or compulsory. The defendants had committed the following wrongdoings punishable by law:

Deceptive and misleading conduct
Unconscionable conduct
Unlawful financial advice

The types of fraudulent consumer credit insurance covered in this class action include:

ANZ Loan Protection
ANZ CreditCover Plus/Credit Card Insurance

There is strong evidence that ANZ employed unfair strategies to pass these worthless insurance products off to the public, many of whom could ill-afford these purchases in the first place.

Consumers do get missed throughout this process, usually because of lost details or a change of personal contact information. Through a class action suit, there isn’t a payout of your full premiums. It is also only on certain products, and the payouts are shared with the total group members.

This is why Get My Refund investigates each victim’s individual case to fight for all of the funds owed, from all accounts on all potential mis-sold products.

Get My Refund has all the knowledge and expertise necessary to make good on taking advantage of the underprivileged. Our mission is to extract proper compensation for the affected.

Who Is Eligible for the Refund?

You may be eligible if you meet the following conditions:

You purchased ANZ Loan Protection for a personal loan or the ANZ CreditCover Plus credit card insurance.
You paid the premium.

Here’s a summary of the time periods covered:

Misleading customers about the value and/or compulsory status of their policies:
- Credit Card Insurance – starting January 1, 2010
- Personal Loan Protection – starting January 1, 2010

Engaging in deceptive or misleading conduct related to insurance sales:
- Credit Card Insurance – starting January 1, 2010
- Personal Loan Protection – starting February 28, 2014

Engaging in unconscionable conduct related to the sales of insurance products of little to no value:
- Credit Card Insurance – starting January 1, 2010
- Personal Loan protection – starting February 28, 2014
Unlawful dissemination of financial advice over the phone or at a branch (limited to ANZ only):
- Credit Card Insurance – starting February 28, 2014
- Personal Loan Protection – starting February 28, 2014

Get My Refund will fight for every cent you're owed.

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if you loan is still current or has been paid out already.

Who is Eligible for the Refund?

The opt out model applies to class actions in Australia. Under the precedence, all persons affected automatically become members of the relevant class action. Between the 11th and 14th of February 2022, a Court-approved notice was emailed, where possible, to potential group members.

This notice was also published in newspaper ads to notify potential group members of the class action’s commencement and to notify group members to opt out of the proceeding before 4 pm on Friday, 15 April 2022. Members who do not receive the opt out notice have no idea the class action exists, they do not know how to register and they can often miss out entirely — through no fault of their own.

The settlement or court’s decision will legally bind members unless they had previously opted out of the proceedings.

Group members will not have the final say on settlement offers, settlement sum amounts or how the payout is apportioned between them and by that stage, it is too late to opt out and have waived the right to take it individually to obtain more.

Important note:

If you do not opt out, you will probably still need to take certain further steps before distribution occurs to receive your share of any payout — this is not automatic.

The terms for every class action are all available online. We do not offer legal advice and we suggest you read what the actual group member MAY or MAY NOT receive or obtain legal advice before making these decisions.

What happens if you don’t opt out of the Allianz Class Action and your claim is successful?

The legal proceeding aims to seek compensation for Group Members by refunding the amount paid for their products and any additional interest from the financing of their insurance premiums. The compensation should accurately reflect the difference between what Group Members paid for their policy and what it was worth. However, the amount of payable compensation will depend on the case’s outcome and the circumstances of each Group Member. Therefore, even if your claim is successful, there’s no telling what amount you can expect to receive.

How long can you expect the Allianz Class Action to take?

While the length of legal proceedings for the Allianz Class Action is uncertain, it will likely go on for several years, with most class actions in Australia lasting for over two years. With such delays and an uncertain outcome, Get My Refund provides an alternate method to seek a refund with our help.

How do you opt out?

If you opt-out by the deadline, or instruct us to opt-out on your behalf, you have removed yourself from this class action and will be free to pursue a refund to achieve a better outcome.

If you had opted out, you’ve removed yourself from this class action. As a result, the outcome of the case will not affect you. You will be free to file your own claim separately and therefore entitled to more compensation.

Get My Refund — the pioneer of refunds you can count on

As the first refund management service in Australia, we have 30 years of experience and always act in the best interests of our clients to help them get back what they’re owed. We simplify and speed up the entire process and handle any escalations to AFCA, so you don’t have to. With our online portal, you can easily track the progress of your refund claim. Our clients have been offered up to 85% less when submitting their own refunds than what we’ve achieved for them. If you have any queries, explore our FAQs and read our blog to learn more!

What is a class action?

A class action is a lawsuit brought by a group of claimants who suffered wrongdoings in the hands of the defendant. This type of lawsuit is also known as multi-district litigation or mass tort litigation.

Since the compensation for individual injuries may pale in comparison to the cost of a lawsuit, banding a group of claimants together tips the scale in the other direction, making it a suit worth filing.

Besides the claimant attorneys, filing a lawsuit as a group allows consolidation of witnesses, evidence, and other aspects of litigation for enhanced efficiency.

Why is a class action not always the right action?

If you do not opt out in time, you will be bound by the outcome even if you are not happy with the amount you actually receive after the lawyers take their share. Legal proceedings are very expensive and by lining the pockets of lawyers you may be disappointed what ends up in yours.

Our client data confirms that our clients are better off opting out and instructing us to pursue a refund on their behalf than what they would have received if they did no opt out, and this is even after our fee is paid.

What are the advantages of using Get My Refund over a class action?

We work on behalf of you as an individual on all insurances (not just the class action ones) and work towards obtaining the maximum refund you are entitled to! Class actions can take years to be approved and to go through court process, whilst our refund claims can be completed in a matter of weeks!

What is the potential difference in payouts between GMR and a class action?

This in recent times has worked out to be more than 60% more refund potential in your pocket even after our fees!

How long does the process take?

Once opted out your refund claim can be completed in less than 60 days, dependent on the complexity of your individual case.

Do I get anything for reading the entire FAQ?

You deserve some Gold Star stickers! There was some Tim Tams, but we ate them all. Sorry. You snooze, You…

You still here?

Why? Okay, since you’ve read the whole page (you did not skim did you?), you definitely deserve a reward…..Lets make it a refund! If your still concerned or not sure then pick up that phone to our friendly Team! We love helping you (02) 9156 1000.