Get My Refund

Flex Interest Class Action on Car Loans

Even though ASIC banned flex commissions in the car finance market in 2018, thousands of car buyers are expecting justice. The Maurice Blackburn law firm issued a class action on behalf of the buyers.

The outline of the class action states that flex commissions were paid to the dealers by Westpac, St. George, Bank of Melbourne, or Capital Finance Australia Limited.

These banks and finance companies have failed to disclose the nature of their flex commissions. This resulted in many car buyers needing to pay unfairly high-interest rates. In some cases, these interest rates fluctuated between 6.5% and 15.5% for the exact model sold on the same day.

Is a Class Action Worth It?

Many people are considering joining the class action, however, they can take years to settle and the settlement amount is usually much lower than the total of the group members who purchased individual premiums. Unfortunately, when you join a class action, you also give up your right to recover compensation as an individual if you’re unsatisfied with the outcome.

Get My Refund takes a different approach, we focus on each victim individually and work in the best interest of our clients. We’ll help manage the entire process for you and work towards helping you win the maximum refund.

Who Is Eligible for a Refund?

No one should pay exorbitant interest rates, and those who charge them shouldn’t get away with it.

You should join the class action, check whether you entered into a car loan with the four financial institutions listed above from 2014 to 2018.

However, the following institutions are also under investigation:

  • BMW Finance
  • Alphera Financial Services
  • Macquarie Bank / Macquarie Leasing
  • Toyota Finance Australia Limited
  • Nissan Financial Services


Contact Get My Refund today and tell us about your experience. We’ll make it our goal to ensure your piece of the payout is secured.

Get My Refund will fight for every cent you're owed.

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if you loan is still current or has been paid out already.

Who is Eligible for the Refund?

The opt-out model applies to class actions in Australia. Under the precedence, all persons affected automatically become members of the relevant class action. Members will be legally bound by the settlement or court’s decision unless they had previously opted out of the proceedings. Group members will not have the final say on settlement offers, settlement sum amounts or how the payout is apportioned between them and by that stage it is too late to opt out, and have waived the right to take it individually to obtain more.

Important note:

If you do not opt out, you will probably still need to take certain further steps before distribution occurs to receive your share of any payout, this is not automatic. Members who do not receive the opt out notice have no idea the class action exists, they do not know how to register and they can often miss out entirely, and this is through no fault of their own.

The terms for every class action are all available online. We do not offer legal advice and we suggest you read what the actual group member MAY or MAY NOT receive, or obtain legal advice before making these decisions.

How do you opt out?

If you opt-out by the deadline, or instruct us to opt-out on your behalf, you have removed yourself from this class action and will be free to pursue a refund to achieve a better outcome.

If you had opted out, you’ve removed yourself from this class action. As a result, the outcome of the case will not affect you. You will be free to file your own claim separately and therefore entitled to more compensation.

A class action is a lawsuit brought by a group of claimants who suffered wrongdoings in the hands of the defendant. This type of lawsuit is also known as multi-district litigation or mass tort litigation.

Since the compensation for individual injuries may pale in comparison to the cost of a lawsuit, banding a group of claimants together tips the scale in the other direction, making it a suit worth filing.

Besides the claimant attorneys, filing a lawsuit as a group allows consolidation of witnesses, evidence, and other aspects of litigation for enhanced efficiency.

If you do not opt out in time, you will be bound by the outcome even if you are not happy with the amount you actually receive after the lawyers take their share. Legal proceedings are very expensive and by lining the pockets of lawyers you may be disappointed what ends up in yours.

Our client data confirms that our clients are better off opting out and instructing us to pursue a refund on their behalf than what they would have received if they did no opt out, and this is even after our fee is paid.

We work on behalf of you as an individual on all insurances (not just the class action ones) and work towards obtaining the maximum refund you are entitled to! Class actions can take years to be approved and to go through court process, whilst our refund claims can be completed in a matter of weeks!

This in recent times has worked out to be more than 60% more refund potential in your pocket even after our fees!

Once opted out your refund claim can be completed in less than 60 days, dependent on the complexity of your individual case.

You deserve some Gold Star stickers! There was some Tim Tams, but we ate them all. Sorry. You snooze, You…

Why? Okay, since you’ve read the whole page (you did not skim did you?), you definitely deserve a reward…..Lets make it a refund! If your still concerned or not sure then pick up that phone to our friendly Team! We love helping you (02) 9156 1000.

Get My Refund will fight for every cent you're owed.

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if you loan is still current or has been paid out already.