Get My Refund

Westpac Class Action

Westpac Bank Insurance Refund

A class action was filed against Westpac, Westpac General, and Westpac Life in February 2020 representing a group of victims who added consumer credit insurance (CCI) to their Westpac personal loans, credit cards, or flexi loans. The products named in the suit are as follows:

  • Westpac Personal Loan Protection
  • Westpac Flexi Loan Repayment Protection
  • Westpac Credit Card Repayment Protection

The class action accused the respondents of committing a range of wrongdoings:

  • Engaging in deceptive or misleading conduct (e.g., neglecting to inform clients about the optional or non-compulsory nature of the insurance products sold)
  • Engaging in deceptive or misleading conduct (e.g., neglecting to inform clients about the optional or non-compulsory nature of the insurance products sold)
  • Securing sales by leading clients to believe their policies were compulsory or valuable when they were not
  • Engaging in unconscionable conduct, such as the unfair tactic of not providing clients with adequate opportunity to consider the viability of the policies purchased
  • Unlawful provision of advice over the phone or at a branch
 

The Westpac class action was filed after the establishment of the Banking Royal Commission in 2017, which found that some financial institutions were employing unfair strategies to sell unnecessary CCI (Consumer Credit Insurance) products to clients unable or unlikely to make claims.

Consumers do get missed throughout this process, usually because of lost details or a change of personal contact information. Through a class action suit, there isn’t a payout of your full premiums. It is also only on certain products, and the payouts are shared with the total group members.

This is why Get My Refund investigates each victim’s individual case to fight for all of the funds owed, from all accounts on all potential mis-sold products.

Get My Refund has all the knowledge and expertise necessary to make good on taking advantage of the underprivileged. Our mission is to extract proper compensation for the affected.

Who Is Eligible for the Refund?

If at any point since January 1, 2010, you:

  • Were issued a Westpac Personal Loan Protection, Credit Card Repayment Protection, or Flexi Loan Repayment Protection policy
  • Paid the premium on the policy or policies as listed above

As of September 2020, the Federal Court of Australia mandated that all victims be informed of their potential membership in the class action. If both of these conditions apply to you, you should or should have received a notice for the “Westpac Consumer Credit Insurance Class Action”. The ‘no win no fee” agreement means that participants do not incur any legal costs unless it is successful.

  • Extended motor warranty
 
 
Get My Refund will fight for every cent you're owed.

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if you loan is still current or has been paid out already.

Who is Eligible for the Refund?

The opt-out model applies to class actions in Australia. Under the precedence, all persons affected automatically become members of the relevant class action. Members will be legally bound by the settlement or court’s decision unless they had previously opted out of the proceedings. Group members will not have the final say on settlement offers, settlement sum amounts or how the payout is apportioned between them and by that stage it is too late to opt out, and have waived the right to take it individually to obtain more.

Important note:

If you do not opt out, you will probably still need to take certain further steps before distribution occurs to receive your share of any payout, this is not automatic. Members who do not receive the opt out notice have no idea the class action exists, they do not know how to register and they can often miss out entirely, and this is through no fault of their own.

The terms for every class action are all available online. We do not offer legal advice and we suggest you read what the actual group member MAY or MAY NOT receive, or obtain legal advice before making these decisions.

How do you opt out?

If you opt-out by the deadline, or instruct us to opt-out on your behalf, you have removed yourself from this class action and will be free to pursue a refund to achieve a better outcome.

If you had opted out, you’ve removed yourself from this class action. As a result, the outcome of the case will not affect you. You will be free to file your own claim separately and therefore entitled to more compensation.

A class action is a lawsuit brought by a group of claimants who suffered wrongdoings in the hands of the defendant. This type of lawsuit is also known as multi-district litigation or mass tort litigation.

Since the compensation for individual injuries may pale in comparison to the cost of a lawsuit, banding a group of claimants together tips the scale in the other direction, making it a suit worth filing.

Besides the claimant attorneys, filing a lawsuit as a group allows consolidation of witnesses, evidence, and other aspects of litigation for enhanced efficiency.

If you do not opt out in time, you will be bound by the outcome even if you are not happy with the amount you actually receive after the lawyers take their share. Legal proceedings are very expensive and by lining the pockets of lawyers you may be disappointed what ends up in yours.

Our client data confirms that our clients are better off opting out and instructing us to pursue a refund on their behalf than what they would have received if they did no opt out, and this is even after our fee is paid.

We work on behalf of you as an individual on all insurances (not just the class action ones) and work towards obtaining the maximum refund you are entitled to! Class actions can take years to be approved and to go through court process, whilst our refund claims can be completed in a matter of weeks!

This in recent times has worked out to be more than 60% more refund potential in your pocket even after our fees!

Once opted out your refund claim can be completed in less than 60 days, dependent on the complexity of your individual case.

You deserve some Gold Star stickers! There was some Tim Tams, but we ate them all. Sorry. You snooze, You…

Why? Okay, since you’ve read the whole page (you did not skim did you?), you definitely deserve a reward…..Lets make it a refund! If your still concerned or not sure then pick up that phone to our friendly Team! We love helping you (02) 9156 1000.

Get My Refund will fight for every cent you're owed.

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if you loan is still current or has been paid out already.