What will you do with your refund?

If you have taken finance within the last 10 years you may be entitled to a refund
Get My Refund

How This All Works

1. We analyse your info

Simply fill out our short but important application form with information regarding your finance agreements, and our experts will analyse them to find out what you may be entitled to.

2. We submit a claim for you

Our team then goes out on your behalf to collect what you're owed. We know the tricks financial sales people use and we can use this knowledge to get you your money back.

3. You get paid!

You can sit back and relax as we manage the whole process for you. Once we finalise the claims for your refund, you get paid!

What Our Customers Are Saying

What will you do with your refund?

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if your loan is still current or has been paid out within the last 10 years.

Get My RefundLearn About Us

Learn about some common insurance types


Consumer Credit Insurance (CCI or LPI)

May be also known as Loan Protection, Mortgage Protection or Personal Loan/Credit Card Protection Insurance. This is insurance covers you if something happens to you that affects your ability to meet the payments of your loan or credit. Covering situations like death, unemployment and sickness. CCI in essence is not bad product, although many policies have been mis-sold to consumers by incorrectly applying a policy to a loan without your knowledge or without asking the correct upfront questions first, making these polices worthless.

GAP Insurance

May also be known as Motor Equity Insurance. This insurance policy helps cover the gap between the amount you owe on your car loan and the payout amount from your motor insurance company, in the event the car is written off in an accident or stolen. Many Gap Policies were not only sold without consumers knowledge but also over sold too! Insuring above and beyond what you actually need to cover the cost of the gap, but still charging you for the higher premium. This amount as with any extra add on, will attract interest to your loan, possibly adding $1000s!

Irresponsible Lending

If you have a loan that you have missed payments or you're struggling to repay there might be a chance your lender failed to completely assess whether the loan was suitable for you at the time of application.
Irresponsible lending is, if the Financial institute lends money to a borrower and the borrower is clearly unable to meet their financial obligations due to an inaccurate affordability check.
Lenders must adhere to responsible lending guidelines by checking if the applicant can repay the debt on time without falling behind or defaulting on their existing commitments.

Extended (Mechanical) Warranties

These ‘Warranties’ are usually sold alongside your used car purchase. Although they are not to be mistaken for a New Car Warranty which the manufacture supply. They often come with a range of exclusions and conditions most people would be unaware of, these range from no cover for pre-existing issues to extensive service requirements or only cover a certain few parts! Not to mention Discretionary warnings which could void your cover, Totally worthless. If this was added on to the loan without your consent or you were pressured to buy this, you could have been mis-sold.

Tyre and Rim Insurance (TRI)

Meets the cost of repairing or replacing a vehicle’s tyres and rims if they are punctured or suffer a blowout.

Any other questions?

Click below to visit the FAQ page and find out the answers to common questions.FAQ