Australia's #1 Refund Service

No Refund, No Fee ✓

We get back what you're owed!

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Why choose Get My Refund?

Happy Customers

Quick & easy refunds

Proven Results

Millions in premiums reclaimed

Industry Experts

Over 30+ years of industry experience

Trusted Brand

Australian owned and operated

How This All Works

1. We analyse your info

Simply fill out our short but important form with information regarding whom you have had loans with in the past – active or paid out, and our experts will contact the providers on your behalf and then analyse the documents to find if you are entitled to a Loan Refund or  Junk Insurance Refund 

2. We submit the refund claim for you

Our team then goes out on your behalf to collect what you’re owed. We know the tricks financial sales people use and we can use this knowledge to get you your money back.

3. You get paid!

You can sit back and relax as we manage the whole process for you. Once we finalise the refund, you get paid! 

No Refund No Fee service 

Free Ethical Lending Quote

What Our Customers Are Saying

Making a refund on your own

Responsibility for the entire process

You’ll be responsible for the admin and communication of the entire process. You’ll need to know how to prepare and manage all your credit insurance refunds and relevant documents. You may have more than one refund with multiple lenders and will need to be prepared for communication between your lenders, card and other finance providers.

Dealing with multiple lenders

Be aware that you'll not only be dealing with multiple lenders, they're professional consultants. You'll need to be mentally prepared to deal with pushbacks and disputes to get the desired outcome.

Proving your eligibility

You'll need to be able to prove your eligibility for a refund.

Time consuming

The process of making a refund claim can be confusing and intimidating. As you're responsible for the entire process, you'll need to be able to dedicate a lot of time into organising and filling out paperwork and taking phone calls during business hours.

Lower amount refunded

Expect a smaller amount to be refunded when you make a refund claim on your own due to dealing with experts and professionals who are prepared and aware of all the relevant policies and documents.

Getting a refund with Get My Refund

Easy and convenient

Get My Refund deal with the whole process, it can be time consuming and stressful to deal with complaints, not to mention we know the departments and people to talk to and can speed up the process time to get your refund. We also deal with any escalations to AFCA so you do not need to.

Years of experience

Get My Refund are the first refund management service in Australia. We always act in the best interest for our clients and our current investigations has led to many successful refunds.

Friendly team

Have peace of mind that your claim is being made with a team of experienced claim specialists with industry knowledge. If you do not have your contracts or documents to hand in, no problem! We can go direct to your bank/lender to see if you have refunds to claim on your behalf.

Online portal

You get your own dedicated refund claims portal you can not only upload and submit any information securely, but you can also check the status and watch the progress easily from your phone without the need to call. Easily add in refund claims to the portal and updates from us along the way.

Get back what you're owed

Companies try and negotiate lower settlement refunds, we know what you're eligible for and we work hard to prove that on your behalf. We have had clients come to us after having tried to submit their own refunds and have been offered up to 85% less than we achieved for them.

What will you do with your refund?

We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if your loan is still current or has been paid out already.


Yes! We work with you to get you what you deserve. Oftentimes, you’ll be sold excess services and fees even though you’ll never need them. Simply share the details of your issue with us, and we’ll work to get you the refund you’re looking for. We perform many insurance refund services, including:

  • Car loan insurance
  • Consumer credit insurance
  • Credit card insurance
  • Gap insurance refund
  • Home loan insurance refund
  • Life insurance refund
  • Superannuation total permanent disability (TPD) insurance
  • Tyre and rim insurance
If you think you’ve been sold junk insurance, let us know and then follow four easy steps to get the insurance refund you deserve.
  1. Share your details with us — we can help with your loan contract(s) if you have trouble finding it.
  2. We’ll take a look at everything and give you a call to process your claim(s)
  3. We’ll submit the claim(s)

You get your insurance refund!

Junk insurance is difficult to detect by design. The best defence is one of prevention. When you’re presented with a contract, go through it slowly and meticulously. It may be a pain, but it’s worth it to avoid spending large sums of money without a clear purpose. Don’t be afraid to seek professional advice for this. Come to us if you have already signed a contract but think you may have been sold junk insurance.

It’s essentially any form of unnecessary add-on insurance policy that is practically useless to the person it was sold to. This can take many forms, often used as part of a scare tactic to trick customers into buying more than they need — organisations will often do what they can to avoid letting you know about insurance refunds.

This is a legal matter that involves a group of claimants filing a lawsuit against a party for compensation. You may be involved in one and not know it. This means that you may be bound to a court decision, regardless of your explicit involvement. To pursue your own class action refund, come to us — and we can also help opt you out of any ongoing class action lawsuits you may currently be involved in.

You may be entitled to a refund if you’ve been sold home loan insurance. Common reasons for obtaining a home loan insurance refund include the following:

  • You were not properly advised of the policy, and its terms and conditions
  • You were not eligible for the policy at the time of purchase 
  • You were not told that the policy is not mandatory for the loan

With Get My Refund, applying for a loan insurance refund is easy — we’re your experts in reclaiming money on mis-sold insurance. To get started, complete our online form. After analysing your application, we’ll submit your claim and then call you to finalise the details before issuing your refund.

You’re free to cancel home loan insurance at any time. To cancel your policy, you’ll need to contact your lender. If you feel that you were mis-sold the insurance policy and would like to get a refund on premiums you’ve already paid, get in touch with the team at Get My Refund — we’ll manage the process for you.

You can cancel your home loan insurance policy at any point during the term of the loan. At Get My Refund, we can help you get a refund on any amounts already paid on your policy — this applies to current and previous loans.

Yes. If you think you mis-sold home insurance, you can apply for a home loan insurance refund. There are numerous reasons for wanting to claim back previously paid insurance premiums, and at Get My Refund, we handle the entire refund process for you.

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