98.8% Claim rate success
$1.75 Million reclaimed
Over 30+ years of industry experience
Australian owned and operated
Simply fill out our short but important application form with information regarding your finance agreements, and our experts will analyse them to find out what you may be entitled to.
Our team then goes out on your behalf to collect what you're owed. We know the tricks financial sales people use and we can use this knowledge to get you your money back.
You can sit back and relax as we manage the whole process for you. Once we finalise the claims for your refund, you get paid!
You'll be responsible for the admin and communication of the entire process. You'll need to know how to prepare and manage all your credit insurance refunds and relevant documents. You may have more than one refund with multiple lenders and will need to be prepared for communication between your lenders, card and other finance providers.
Be aware that you'll not only be dealing with multiple lenders, they're professional consultants. You'll need to be mentally prepared to deal with pushbacks and disputes to get the desired outcome.
You'll need to be able to prove your eligibility for a Consumer Credit Insurance refund.
The process of making a claim can be confusing and intimidating. As you're responsible for the entire process, you'll need to be able to dedicate a lot of time into organising and filling out paperwork and taking phone calls during business hours.
Expect a smaller amount to be refunded when you make a claim on your own due to dealing with experts and professionals who are prepared and aware of all the relevant policies and documents.
We deal with the whole process, it can be time consuming and stressful to deal with complaints, not to mention we know the departments and people to talk to and can speed up the claim time to get your refund. We also deal with any escalations to AFCA so you do not need to.
We are the first claims management service in Australia and also the best at what we do. We always act in the best interest for our clients and our current claim investigations has led to 98.8% successful claims.
Have peace of mind that your claim is being made with a team of experienced claim specialists with industry knowledge. If you do not have your contracts or documents to hand in, no problem! We can go direct to your bank/financier to see if you have refunds to claim on your behalf.
You get your own dedicated claims portal you can not only upload and submit any information securely, but you can also check the status of your claims and watch the progress easily from your phone without the need to call. Easily add in claims to the portal and updates from us along the way.
Companies try and negotiate lower settlement refunds, we know what you're eligable for and we work hard to prove that on your behalf.
We have had clients come to us after having tried to submit their own claims and have been offered up to 85% less than we achieved for them.
We specialise in reclaiming money for consumers by investigating your individual situation to get back what you are owed if you were mis-sold, even if your loan is still current or has been paid out within the last 10 years.Get My Refund