Get My Refund

We are preparing your refund!

Our team worked super hard to achieve this outcome for you and we are stoked with your result!

What happens now?

Your signed settlement agreement has been sent to the provider so they can start the process of your refund from their end.


How long does this take?

The average refund processed is 28 days, there is no law to how quickly the provider has to pay. Rest assured your refund has been secured and confirmed, we continue to work with them until it is completed.


How can I help?

  • Do not chase the provider or GMR for payment, this can actually create new cases on your file and may delay the process of your refund.

  • Double check the bank details you provide, we can not change these once processed or claim back any payments made to incorrect account. (Charges apply for incorrect banking details)

  • Time Allow time for processing

We will continue to work for you and chase until complete, we do however need to work within the providers time frames which can be out of our control.


How is the money paid?

  • Full refund amount is sent to GMR Trust Account
  • Once received, we process your refund direct to you (less the GMR 30% fee plus GST)
  • This claim will then be closed and settled

Please review Get My Refund Here

We will always update you if the process changes and keep you informed!